Commonly Asked Questions

The Info You’re After

gift cards

We are pleased to announce Gift Cards are now availalbe to purchase through the website

how do i pay

You can pay through our website using three options.

The first option is by debit or credit card which is secure through our checkout process. 

The second option is Clearpay which allows you to make regular instalments. 

The third option is Paypal.

Postage options

At the checkout stage you will be given several postage options which are all with Royal Mail. 

Our prices are calculated as per the weight guidelines with Royal Mail.

We offer FREE postage on all orders over £25. We reserve the right to use our chosen postage method for this purchase.

do you ship internationally

We currently ship to United Kingdom and Channel Islands 

i want to return the items

If you wish to return your items, please notify us within 14 days of receiving your items. Dependent upon the reasons of your return, the cost may be liable to yourself. 

A refund will be issued upon Nabbed receiving these items, minus the original postage fees. 

The items received back are to be in their original packaging. 

*Personalised items cannot be returned

my items have not arrived

If you notify us that your items have not been received we will get in touch with Royal Mail for their investigation process to commence. Once Royal Mail has confirmed the item has become Lost we will then reissue you with another order. 

If Royal Mail confirm your order has been successfully delivered then we are unable to progress this any further.  

I want a refund

If you want a refund then this is your right, however we will need the items back in our possession before we can refund.

 

Please see the Returns section  

How can i support nabbed

Please contact us with your query

Privacy Policy

Nabbed  operates the https://www.nabbed.shop website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, the use and disclosure of Personal Information if anyone decided to use our Service - the Nabbed website. 
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. Our Privacy Policy was created with the help of the "https://www.privacypolicytemplate.net" Privacy Policy Template. Information Collection and Use For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
For more general information on cookies, please read "https://www.cookieconsent.com/what-are-cookies/" "What Are Cookies" We may employ third-party companies and individuals due to the following reasons: To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. 

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable and we cannot guarantee its absolute security. We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.