Commonly Asked Questions
The Info You’re After
We are pleased to announce Gift Cards are now availalbe to purchase through the website
how do i pay
You can pay through our website using three options.
The first option is by debit or credit card which is secure through our checkout process.
The second option is Clearpay which allows you to make regular instalments.
The third option is Paypal.
At the checkout stage you will be given several postage options which are all with Royal Mail.
Our prices are calculated as per the weight guidelines with Royal Mail.
We offer FREE postage on all orders over £25. We reserve the right to use our chosen postage method for this purchase.
do you ship internationally
We currently ship to United Kingdom and Channel Islands
i want to return the items
If you wish to return your items, please notify us within 14 days of receiving your items. Dependent upon the reasons of your return, the cost may be liable to yourself.
A refund will be issued upon Nabbed receiving these items, minus the original postage fees.
The items received back are to be in their original packaging.
*Personalised items cannot be returned
my items have not arrived
If you notify us that your items have not been received we will get in touch with Royal Mail for their investigation process to commence. Once Royal Mail has confirmed the item has become Lost we will then reissue you with another order.
If Royal Mail confirm your order has been successfully delivered then we are unable to progress this any further.
I want a refund
If you want a refund then this is your right, however we will need the items back in our possession before we can refund.
Please see the Returns section
How can i support nabbed
Please contact us with your query
Nabbed operates the https://www.nabbed.shop website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, the use and disclosure of Personal Information if anyone decided to use our Service - the Nabbed website.
For more general information on cookies, please read "https://www.cookieconsent.com/what-are-cookies/" "What Are Cookies" We may employ third-party companies and individuals due to the following reasons: To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.